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Service marketing GAP - Chapter 02 Conceptual Framework of the Book: The Gaps Model of Service - Studocu
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Figure 2 from Identify Possible Critical Provider Gap(s) in the Package Tours Sold by Travel Agencies in Singapore | Semantic Scholar
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2 Chapter The Gaps Model of Service Quality The Customer Gap The Provider Gaps: Gap 1 – not knowing what customers expect Gap 2 – not having the. - ppt download
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